Impact of information usefulness and adoption in social media on purchase intention :Evidence of Indonesia

The Product reviews on YouTube Channel offer information for consumers to evaluate products before making a decision.  Understanding how consumers adopt the information and its impact on purchase intention becomes crucial. This study aims to determine the influence of information usefulness...

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Main Authors: Subekti, Toni Ahmad, Nugroho, Sahid Susilo
Format: UMS Journal (OJS)
Language:eng
Published: Universitas Muhammadiyah Surakarta 2023
Subjects:
Online Access:https://journals2.ums.ac.id/index.php/benefit/article/view/2461
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author Subekti, Toni Ahmad
Nugroho, Sahid Susilo
author_facet Subekti, Toni Ahmad
Nugroho, Sahid Susilo
author_sort Subekti, Toni Ahmad
collection OJS
description The Product reviews on YouTube Channel offer information for consumers to evaluate products before making a decision.  Understanding how consumers adopt the information and its impact on purchase intention becomes crucial. This study aims to determine the influence of information usefulness and information adoption on purchase intention on YouTube channels. The study developed a research model based on the Information Adoption Model (IAM) and Theory of Reasoned Action (TRA). A survey design was employed to test the proposed linkages among variables with a sample size of 447 respondents by the purposive sampling method. The study deploys the partial least squares path modeling (PLS-SEM) to analyze the data. The results confirmed that relevance, comprehensiveness, source expertise,  attitude toward information, and information usefulness positively affect information adoption and purchase intention. Additionally, attitude toward  information has a positive influence on behavioral intentions. However, timeliness, accuracy, and source expertise do not have any significant relationship with the information usefulness
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publisher Universitas Muhammadiyah Surakarta
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spelling oai:ojs2.journals2.ums.ac.id:article-2461 Impact of information usefulness and adoption in social media on purchase intention :Evidence of Indonesia Subekti, Toni Ahmad Nugroho, Sahid Susilo Information quality credibility eWOM Attitude toward eWOM purchase intention Youtube The Product reviews on YouTube Channel offer information for consumers to evaluate products before making a decision.  Understanding how consumers adopt the information and its impact on purchase intention becomes crucial. This study aims to determine the influence of information usefulness and information adoption on purchase intention on YouTube channels. The study developed a research model based on the Information Adoption Model (IAM) and Theory of Reasoned Action (TRA). A survey design was employed to test the proposed linkages among variables with a sample size of 447 respondents by the purposive sampling method. The study deploys the partial least squares path modeling (PLS-SEM) to analyze the data. The results confirmed that relevance, comprehensiveness, source expertise,  attitude toward information, and information usefulness positively affect information adoption and purchase intention. Additionally, attitude toward  information has a positive influence on behavioral intentions. However, timeliness, accuracy, and source expertise do not have any significant relationship with the information usefulness Universitas Muhammadiyah Surakarta 2023-12-27 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article application/pdf https://journals2.ums.ac.id/index.php/benefit/article/view/2461 10.23917/benefit.v8i2.2461 Benefit: Jurnal Manajemen dan Bisnis; Benefit : Volume 8 Desember No 2 tahun 2023; 53-69 2541-2604 1410-4571 eng https://journals2.ums.ac.id/index.php/benefit/article/view/2461/1068 Copyright (c) 2023 Benefit: Jurnal Manajemen dan Bisnis https://creativecommons.org/licenses/by/4.0
spellingShingle Information quality
credibility
eWOM
Attitude toward eWOM
purchase intention
Youtube
Subekti, Toni Ahmad
Nugroho, Sahid Susilo
Impact of information usefulness and adoption in social media on purchase intention :Evidence of Indonesia
title Impact of information usefulness and adoption in social media on purchase intention :Evidence of Indonesia
title_full Impact of information usefulness and adoption in social media on purchase intention :Evidence of Indonesia
title_fullStr Impact of information usefulness and adoption in social media on purchase intention :Evidence of Indonesia
title_full_unstemmed Impact of information usefulness and adoption in social media on purchase intention :Evidence of Indonesia
title_short Impact of information usefulness and adoption in social media on purchase intention :Evidence of Indonesia
title_sort impact of information usefulness and adoption in social media on purchase intention evidence of indonesia
topic Information quality
credibility
eWOM
Attitude toward eWOM
purchase intention
Youtube
topic_facet Information quality
credibility
eWOM
Attitude toward eWOM
purchase intention
Youtube
url https://journals2.ums.ac.id/index.php/benefit/article/view/2461
work_keys_str_mv AT subektitoniahmad impactofinformationusefulnessandadoptioninsocialmediaonpurchaseintentionevidenceofindonesia
AT nugrohosahidsusilo impactofinformationusefulnessandadoptioninsocialmediaonpurchaseintentionevidenceofindonesia