ANALISIS KUALITAS PELAYANAN KEPADA KEPUASAN PELANGGAN JASA PENGINAPAN (STUDI EMPIRIS DI HOTEL LOR IN SOLO)

• Main Author: NUGROHO, YAN TOTO
• Format: Thesis
• Language: English
• Published: 2011
• Subjects: HB Economic Theory
• Online Access: https://eprints.ums.ac.id/13260/

Companies always theirs business activities in order to provide the best value for the growth and safety of the company. In addition, consumers are also very important to the success of a service sector company. Each company have to develop some strategies to attract consumers attention for b...