Service management: operation, strategy, and information technology.-- ed.4

Service management: operation, strategy, and information technology.-- ed.4

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Bibliografske podrobnosti
Glavni avtor:	FITZSIMMONS, James A.
Drugi avtorji:	FITZSIMMONS, Mona J.
Format:	Knjiga
Jezik:	English
Izdano:	Boston Irwin McGraw-Hill 2004
Teme:	MANAJEMEN PELAYANAN
Oznake:	Označite Brez oznak, prvi označite!

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