Service management: operation, strategy, and information technology.-- ed.4

Service management: operation, strategy, and information technology.-- ed.4

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書誌詳細
第一著者:	FITZSIMMONS, James A.
その他の著者:	FITZSIMMONS, Mona J.
フォーマット:	図書
言語:	English
出版事項:	Boston Irwin McGraw-Hill 2004
主題:	MANAJEMEN PELAYANAN
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

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