Service management: operation, strategy, and information technology.-- ed.4

Service management: operation, strategy, and information technology.-- ed.4

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Detalles Bibliográficos
Autor Principal:	FITZSIMMONS, James A.
Outros autores:	FITZSIMMONS, Mona J.
Formato:	Libro
Idioma:	English
Publicado:	Boston Irwin McGraw-Hill 2004
Subjects:	MANAJEMEN PELAYANAN
Tags:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

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