Service management: operation, strategy, and information technology.-- ed.4

Service management: operation, strategy, and information technology.-- ed.4

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Détails bibliographiques
Auteur principal:	FITZSIMMONS, James A.
Autres auteurs:	FITZSIMMONS, Mona J.
Format:	Livre
Langue:	English
Publié:	Boston Irwin McGraw-Hill 2004
Sujets:	MANAJEMEN PELAYANAN
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

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