Service management: operation, strategy, and information technology.-- ed.4

Service management: operation, strategy, and information technology.-- ed.4

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Bibliografiske detaljer
Hovedforfatter:	FITZSIMMONS, James A.
Andre forfattere:	FITZSIMMONS, Mona J.
Format:	Bog
Sprog:	English
Udgivet:	Boston Irwin McGraw-Hill 2004
Fag:	MANAJEMEN PELAYANAN
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