Delivering costumer service: how to win a competitiveedge through managing customer relationships...

Delivering costumer service: how to win a competitiveedge through managing customer relationships...

Sábháilte in:

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	PAYNE, Shelia
Formáid:	LEABHAR
Teanga:	English
Foilsithe / Cruthaithe:	Hongkong Grolier International 1999
Sraith:	Grolier Business Library
Ábhair:	MANAJEMEN, MANAJEMEN PEMASARAN
Clibeanna:	Cuir clib leis Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!

Míreanna comhchosúla

Achieving excellence through customer service: unggulbersaing melalui layanan pelanggan
de réir: TSCHOHL, John
Foilsithe / Cruthaithe: (2003)

Relationship marketing: succesful startegies for the -age of the customer
de réir: McKENNA, Regis
Foilsithe / Cruthaithe: (1991)

Customer service and support/layanan dan dukungan ke-pada pelanggan: penerapan strategi yang efektif
de réir: ARMISTEAD, Colin G.
Foilsithe / Cruthaithe: (1999)

Strategic customer alliances: strategi kemitraanpelanggan
de réir: BURNETT, Ken
Foilsithe / Cruthaithe: (1999)

Customer relationship management (manajemen hubungan pelanggan) concept and tools
de réir: BUTTLE, Francis
Foilsithe / Cruthaithe: (2007)

Business marketing: connecting strategy, relationships,and learning
de réir: DWYER, F. Robert
Foilsithe / Cruthaithe: (1999)

The essence of services marketing
de réir: PAYNE, Adrian
Foilsithe / Cruthaithe: (1993)

Agile product development for mass customization: howto develop and deliver products for mass ...
de réir: ANDERSON, David M
Foilsithe / Cruthaithe: (1997)

How to manage a sales team: a practical guide to salesleadership
de réir: HUMPHRIES, John
Foilsithe / Cruthaithe: (1999)

How to communicate at work: making a success of yourworking relationships
de réir: DOBSON, Ann
Foilsithe / Cruthaithe: (1999)

Relationship marketing: inovasi pemasaran yang membuatpelanggan bertekuk lutut
de réir: CHAN, Syafruddin
Foilsithe / Cruthaithe: (2003)

Managing through people: how to get the best from yourmost valuable resource
de réir: HUMPHRIES, John
Foilsithe / Cruthaithe: (1999)

On becoming a customer-centric company: transformasi TELKOM menjadi perusahaan berbasis pelanggan
de réir: KARTAJAYA, Hermawan
Foilsithe / Cruthaithe: (2004)

Dealing with your bank: how to assert yourself as a pa-ying customer
de réir: CAIN, Brian
Foilsithe / Cruthaithe: (1999)

How to be a better ... negotiator: meraih solusi win-win secara kreatif/penerjemah Andre Wiriadi
de réir: MATTOCK, John
Foilsithe / Cruthaithe: (2002)

Kaizen strategies for winning through people (menang-melalui manusia)/penterjemah; Martin Widjokongko
de réir: CANE, Sheila
Foilsithe / Cruthaithe: (1998)

Marketing management knowledge and skills
de réir: PETER, J. Paul
Foilsithe / Cruthaithe: (2008)

Managing change through training and development
de réir: STEWART, Jim
Foilsithe / Cruthaithe: (1997)

Marketing management: strategy and action
de réir: ASSAEL, Henry
Foilsithe / Cruthaithe: (1985)

Sales management.-- Ed.2
de réir: FUTRELL, Charles
Foilsithe / Cruthaithe: (1988)

Marketing management.-- ed.11
de réir: KOTLER, Philip
Foilsithe / Cruthaithe: (2003)

Marketing management.-- ed.12
de réir: KOTLER, Philip
Foilsithe / Cruthaithe: (2006)

Hotel: customer service
de réir: YOETI, H. Oka A
Foilsithe / Cruthaithe: (1999)

Customer: service excellence
de réir: MacNEILL, Debra J.
Foilsithe / Cruthaithe: (1994)

Web project management: delivering successful commercial web sites
de réir: FRIEDLEIN, Ashley
Foilsithe / Cruthaithe: (2001)

Winning the information systems game : a manager'ssurvival guide
de réir: DINERSTEIN, Nelson T.
Foilsithe / Cruthaithe: (1985)

Reverse marketing: the new buyer-supplier relationship
de réir: LEENDERS, Michiel R
Foilsithe / Cruthaithe: (1988)

Marketing management: a strategic planning approach
de réir: BUELL, Victor P.
Foilsithe / Cruthaithe: (1984)

Marketing management and administrative action.-- ed.4
de réir: BRITT, Steuart Henderson
Foilsithe / Cruthaithe: (1978)

Marketing management: strategy and cases.-- ed.4
de réir: DALRYMPLE, Douglas J
Foilsithe / Cruthaithe: (1986)

Marketing management: analysis, planning, implementation and control.-- ed.7
de réir: KOTLER, Philip
Foilsithe / Cruthaithe: (1991)

Marknon (Marketing For The Non-Marketing Manager)/penerjemah Irma Andriani
de réir: SOWTER, Collin
Foilsithe / Cruthaithe: (1997)

The practice of marketing management: analysis, plan-ning, and implementation.-- Ed.2
de réir: COHEN, William A
Foilsithe / Cruthaithe: (1991)

Bank management and financial services
de réir: ROSE, Peter S
Foilsithe / Cruthaithe: (2008)

How managers motivate: the imperatives of supervision
de réir: DOWLING, William F
Foilsithe / Cruthaithe: (1978)

Aplikasi customer reletionship management untuk rumah sakit
de réir: SABARGUNA, Boy Subirosa
Foilsithe / Cruthaithe: (2010)

How to employ and manage staff: a practical handbookfor managers and supervisors
de réir: WYATT, Wendy
Foilsithe / Cruthaithe: (1999)

Managing projects: how to plan, implement and achievespecipic objectives
de réir: CHALMERS, James
Foilsithe / Cruthaithe: (1999)

Top management strategy: what it is and How to make it work
de réir: TREGOE, Benjamin B
Foilsithe / Cruthaithe: (1980)

Quantitative technicques for management: a practical approach
de réir: PAYNE, Thomas A.
Foilsithe / Cruthaithe: (1981)

Web Analytics