Mengukur kepuasan pelanggan: panduan menciptakan pelayanan bermutu
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Jakarta
PPM
2001
|
| Series: | Panduan Praktis No.17
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Physical Description: | xii, 123 p.; ill.; 21 cm |
|---|---|
| ISBN: | 9794421081 |