Melayani pelanggan kecewa: tetap efektif dalam kondisikesal/penerjemah Fiyanti Osman

Melayani pelanggan kecewa: tetap efektif dalam kondisikesal/penerjemah Fiyanti Osman

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Bibliographic Details
Main Author: MORGAN, Rebecca L
Other Authors: OSMAN, Fiyanti [pnj]
Format: Book
Language:English
Published: Jakarta PPM 2001
Series:Pedoman Praktis No.20
Subjects:
HUBUNGAN PELANGGAN, MANAJEMEN PEMASARAN
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Electronic

Digital copy available Available
Electronic Journals Available from 2015
Digital copy available Available
Electronic Journals Available from 2018

Campus B

Holdings details from Campus B
Call Number: Prefix: 5 M903.5492
W718.4182
Notes: Item 2 holdings note 1 https://vufind.org/?f=1&b=2#sample_link
Item 2 holdings note 2
Item 2 holdings note 3
Item 4 holdings note 1 https://vufind.org/?f=1&b=2#sample_link
Item 4 holdings note 2
Item 4 holdings note 3
Volume Holdings: Item 2 summary 1
Item 4 summary 1
Item 4 summary 2
Copy 2 (volume 1, issue 2) On Reserve - Ask at Circulation Desk
Available Place a Hold
Notes:
  • Item 2 note 1
  • Item 2 note 2
  • Item 2 note 3
Copy 4 (volume 2, issue 0) Item in Library Place a Hold
Notes:
  • Item 4 note 1
  • Item 4 note 2
  • Item 4 note 3

Campus C

Holdings details from Campus C
Call Number: H119.4536
Prefix: 8 I215.6768
Notes: Item 3 holdings note 1 https://vufind.org/?f=1&b=2#sample_link
Item 9 holdings note 1 https://vufind.org/?f=1&b=2#sample_link
Item 9 holdings note 2
Item 9 holdings note 3
Volume Holdings: Item 3 summary 1
Item 3 summary 2
Item 9 summary 1
Copy 3 (volume 1, issue 3) On Reserve - Ask at Circulation Desk
Item in Library Place a Hold
Notes:
  • Item 3 note 1
Copy 9 (volume 3, issue 1) Available Place a Hold
Notes:
  • Item 9 note 1
  • Item 9 note 2
  • Item 9 note 3

Campus A

Holdings details from Campus A
Call Number: C124.8407
C508.77
Prefix: 8 R489.868
Notes: Item 5 holdings note 1 https://vufind.org/?f=1&b=2#sample_link
Item 6 holdings note 1 https://vufind.org/?f=1&b=2#sample_link
Item 6 holdings note 2
Item 6 holdings note 3
Item 11 holdings note 1 https://vufind.org/?f=1&b=2#sample_link
Item 11 holdings note 2
Item 11 holdings note 3
Volume Holdings: Item 5 summary 1
Item 5 summary 2
Item 6 summary 1
Item 6 summary 2
Item 6 summary 3
Item 11 summary 1
Copy 5 (volume 2, issue 1) Available Place a Hold
Notes:
  • Item 5 note 1
Copy 6 (volume 2, issue 2) Available Place a Hold
Notes:
  • Item 6 note 1
  • Item 6 note 2
  • Item 6 note 3
Copy 11 (volume 3, issue 3) On Order Recall This
Notes:
  • Item 11 note 1
  • Item 11 note 2
  • Item 11 note 3

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