APA引文

GOETSCH, D. L., & DAVIS, S. B. (2000). Quality management: Introduction to total quality management for production, processing, and services.-- Ed.3. Prentice Hall International.

Chicago Style (17th ed.) Citation

GOETSCH, David L., and Stanley B. DAVIS. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services.-- Ed.3. New Jersey: Prentice Hall International, 2000.

MLA引文

GOETSCH, David L., and Stanley B. DAVIS. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services.-- Ed.3. Prentice Hall International, 2000.