APA引文

Tjiptono, F. (2003). Total Quality Management. Andi.

Chicago Style (17th ed.) Citation

Tjiptono, Fandy. Total Quality Management. Andi, 2003.

MLA引文

Tjiptono, Fandy. Total Quality Management. Andi, 2003.

警告：這些引文格式不一定是100％准確.