Predicting M-Payment Adoption Intention in Indonesia: Integrating Technology Acceptance Model and Psychological Factors

The government is currently promoting the growth of m-payment usage in Indonesia. Therefore, research is needed to identify the factors influencing the adoption intention of m-payment. One theory frequently employed to elucidate the usage intention of m-payment is the Technology Acceptance Model (TA...

Full description

Saved in:
Bibliographic Details
Main Authors: Susiloadi, Priyanto, Renanita, Theda, Julaibib
Format: UMS Journal (OJS)
Language:eng
Published: Universitas Muhammadiyah Surakarta 2023
Subjects:
Online Access:https://journals2.ums.ac.id/index.php/indigenous/article/view/2586
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1805342381715750912
author Susiloadi, Priyanto
Renanita, Theda
Julaibib
author_facet Susiloadi, Priyanto
Renanita, Theda
Julaibib
author_sort Susiloadi, Priyanto
collection OJS
description The government is currently promoting the growth of m-payment usage in Indonesia. Therefore, research is needed to identify the factors influencing the adoption intention of m-payment. One theory frequently employed to elucidate the usage intention of m-payment is the Technology Acceptance Model (TAM). According to this theory, intention arises from perceived usefulness and perceived ease of use. This study integrates TAM with psychological variables, namely, trust and subjective norms. This research aims to examine the factors influencing the adoption intention of m-payment. Before conducting the model test, this research begins with adapting and validating all measurement tools in the Indonesian language. Participants in this study are individuals aged 17 and above who own smartphones. The entire data collection is done online. The research instrument is validated with confirmatory factor analysis (CFA) on perceived usefulness, perceived ease of use, trust, subjective norm, and the adoption intention of m-payment (N=209). The model test is conducted through path analysis (N=210). The validation process confirms the theoretical model of the five instruments in the Indonesian version. The CFA results indicate that all five research instruments meet the cut-off criteria for fit indices RMSEA, CFI, TLI, and SRMR. The path analysis results reveal that perceived usefulness, perceived ease of use, and subjective norm influence the adoption intention of m-payment. In contrast, trust does not affect the adoption intention of m-payment. This research contributes both theoretically and practically, particularly regarding the factors influencing m-payment adoption.
format UMS Journal (OJS)
id oai:ojs2.journals2.ums.ac.id:article-2586
institution Universitas Muhammadiyah Surakarta
language eng
publishDate 2023
publisher Universitas Muhammadiyah Surakarta
record_format ojs
spelling oai:ojs2.journals2.ums.ac.id:article-2586 Predicting M-Payment Adoption Intention in Indonesia: Integrating Technology Acceptance Model and Psychological Factors Susiloadi, Priyanto Renanita, Theda Julaibib Intention m-payment adoption path analysis technology acceptance model trust The government is currently promoting the growth of m-payment usage in Indonesia. Therefore, research is needed to identify the factors influencing the adoption intention of m-payment. One theory frequently employed to elucidate the usage intention of m-payment is the Technology Acceptance Model (TAM). According to this theory, intention arises from perceived usefulness and perceived ease of use. This study integrates TAM with psychological variables, namely, trust and subjective norms. This research aims to examine the factors influencing the adoption intention of m-payment. Before conducting the model test, this research begins with adapting and validating all measurement tools in the Indonesian language. Participants in this study are individuals aged 17 and above who own smartphones. The entire data collection is done online. The research instrument is validated with confirmatory factor analysis (CFA) on perceived usefulness, perceived ease of use, trust, subjective norm, and the adoption intention of m-payment (N=209). The model test is conducted through path analysis (N=210). The validation process confirms the theoretical model of the five instruments in the Indonesian version. The CFA results indicate that all five research instruments meet the cut-off criteria for fit indices RMSEA, CFI, TLI, and SRMR. The path analysis results reveal that perceived usefulness, perceived ease of use, and subjective norm influence the adoption intention of m-payment. In contrast, trust does not affect the adoption intention of m-payment. This research contributes both theoretically and practically, particularly regarding the factors influencing m-payment adoption. Universitas Muhammadiyah Surakarta 2023-11-30 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article application/pdf https://journals2.ums.ac.id/index.php/indigenous/article/view/2586 10.23917/indigenous.v8i3.2586 Indigenous: Jurnal Ilmiah Psikologi; Vol. 8 No. 3 (2023): November; 352-367 2541-450X 0854-2880 10.23917/indigenous.v8i3 eng https://journals2.ums.ac.id/index.php/indigenous/article/view/2586/892 Copyright (c) 2023 Priyanto Susiloadi, Theda Renanita, Julaibib https://creativecommons.org/licenses/by/4.0
spellingShingle Intention
m-payment adoption
path analysis
technology acceptance model
trust
Susiloadi, Priyanto
Renanita, Theda
Julaibib
Predicting M-Payment Adoption Intention in Indonesia: Integrating Technology Acceptance Model and Psychological Factors
title Predicting M-Payment Adoption Intention in Indonesia: Integrating Technology Acceptance Model and Psychological Factors
title_full Predicting M-Payment Adoption Intention in Indonesia: Integrating Technology Acceptance Model and Psychological Factors
title_fullStr Predicting M-Payment Adoption Intention in Indonesia: Integrating Technology Acceptance Model and Psychological Factors
title_full_unstemmed Predicting M-Payment Adoption Intention in Indonesia: Integrating Technology Acceptance Model and Psychological Factors
title_short Predicting M-Payment Adoption Intention in Indonesia: Integrating Technology Acceptance Model and Psychological Factors
title_sort predicting m payment adoption intention in indonesia integrating technology acceptance model and psychological factors
topic Intention
m-payment adoption
path analysis
technology acceptance model
trust
topic_facet Intention
m-payment adoption
path analysis
technology acceptance model
trust
url https://journals2.ums.ac.id/index.php/indigenous/article/view/2586
work_keys_str_mv AT susiloadipriyanto predictingmpaymentadoptionintentioninindonesiaintegratingtechnologyacceptancemodelandpsychologicalfactors
AT renanitatheda predictingmpaymentadoptionintentioninindonesiaintegratingtechnologyacceptancemodelandpsychologicalfactors
AT julaibib predictingmpaymentadoptionintentioninindonesiaintegratingtechnologyacceptancemodelandpsychologicalfactors