Gender Differences in Financial Technology (FINTECH) Adoption in Indonesia: An Analysis of Risk Perceptions and Benefits

This study aims to examine the gender differences in Fintech services adoption in Indonesia using the risk-benefit framework. This framework assumes that the user behaviours in adopting Fintech services are simultaneously affected by the positive factors (perceived benefits) and negative factors (pe...

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Main Authors: Juita, Verni, Pujani, Vera, Rahim, Rida, Rahayu, Rita
Format: UMS Journal (OJS)
Language:eng
Published: Universitas Muhammadiyah Surakarta 2023
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Online Access:https://journals2.ums.ac.id/index.php/reaksi/article/view/2308
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author Juita, Verni
Pujani, Vera
Rahim, Rida
Rahayu, Rita
author_facet Juita, Verni
Pujani, Vera
Rahim, Rida
Rahayu, Rita
author_sort Juita, Verni
collection OJS
description This study aims to examine the gender differences in Fintech services adoption in Indonesia using the risk-benefit framework. This framework assumes that the user behaviours in adopting Fintech services are simultaneously affected by the positive factors (perceived benefits) and negative factors (perceived risks. The study utilized the snowball sampling data collection technique to gather data from 446 male and female online respondents. Smart PLS 3.0 was used to analyze the data and found that perceived benefits have a greater impact on the intention to adopt fintech services compared to perceived risks. Moreover, this study also reveals that, when examining gender-based differences in perceived benefit, both gender groups chose the convenience factor as the most dominant compared to the other two factors. In terms of risk perception, men tend to prioritize legal risk when using fintech services. This is because uncertainty in the legal aspect greatly affects their willingness to use these services. On the other hand, operational risk emerges as the dominant risk for women. This finding aligns with previous research, which emphasizes women's sharp attention to technical and operational issues in technology adoption.  
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spelling oai:ojs2.journals2.ums.ac.id:article-2308 Gender Differences in Financial Technology (FINTECH) Adoption in Indonesia: An Analysis of Risk Perceptions and Benefits Juita, Verni Pujani, Vera Rahim, Rida Rahayu, Rita Gender differencess on fintech adoption financial technology (fintech) Fintech in Indonesia Perceived risk Perceived Benefit This study aims to examine the gender differences in Fintech services adoption in Indonesia using the risk-benefit framework. This framework assumes that the user behaviours in adopting Fintech services are simultaneously affected by the positive factors (perceived benefits) and negative factors (perceived risks. The study utilized the snowball sampling data collection technique to gather data from 446 male and female online respondents. Smart PLS 3.0 was used to analyze the data and found that perceived benefits have a greater impact on the intention to adopt fintech services compared to perceived risks. Moreover, this study also reveals that, when examining gender-based differences in perceived benefit, both gender groups chose the convenience factor as the most dominant compared to the other two factors. In terms of risk perception, men tend to prioritize legal risk when using fintech services. This is because uncertainty in the legal aspect greatly affects their willingness to use these services. On the other hand, operational risk emerges as the dominant risk for women. This finding aligns with previous research, which emphasizes women's sharp attention to technical and operational issues in technology adoption.   Universitas Muhammadiyah Surakarta 2023-09-11 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article application/pdf text/xml https://journals2.ums.ac.id/index.php/reaksi/article/view/2308 10.23917/reaksi.v8i2.2308 Riset Akuntansi dan Keuangan Indonesia; Vol. 8 No. 2 (2023): Riset Akuntansi dan Keuangan Indonesia; 145-158 2541-6111 1411-6510 eng https://journals2.ums.ac.id/index.php/reaksi/article/view/2308/815 https://journals2.ums.ac.id/index.php/reaksi/article/view/2308/1445 Copyright (c) 2023 Riset Akuntansi dan Keuangan Indonesia https://creativecommons.org/licenses/by-nc-sa/4.0
spellingShingle Gender differencess on fintech adoption
financial technology (fintech)
Fintech in Indonesia
Perceived risk
Perceived Benefit
Juita, Verni
Pujani, Vera
Rahim, Rida
Rahayu, Rita
Gender Differences in Financial Technology (FINTECH) Adoption in Indonesia: An Analysis of Risk Perceptions and Benefits
title Gender Differences in Financial Technology (FINTECH) Adoption in Indonesia: An Analysis of Risk Perceptions and Benefits
title_full Gender Differences in Financial Technology (FINTECH) Adoption in Indonesia: An Analysis of Risk Perceptions and Benefits
title_fullStr Gender Differences in Financial Technology (FINTECH) Adoption in Indonesia: An Analysis of Risk Perceptions and Benefits
title_full_unstemmed Gender Differences in Financial Technology (FINTECH) Adoption in Indonesia: An Analysis of Risk Perceptions and Benefits
title_short Gender Differences in Financial Technology (FINTECH) Adoption in Indonesia: An Analysis of Risk Perceptions and Benefits
title_sort gender differences in financial technology fintech adoption in indonesia an analysis of risk perceptions and benefits
topic Gender differencess on fintech adoption
financial technology (fintech)
Fintech in Indonesia
Perceived risk
Perceived Benefit
topic_facet Gender differencess on fintech adoption
financial technology (fintech)
Fintech in Indonesia
Perceived risk
Perceived Benefit
url https://journals2.ums.ac.id/index.php/reaksi/article/view/2308
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