Influence of Service Quality Dimensions of Islamic Banks on Customer Satisfaction and Their Impact on Customer Loyalty
ABSTRACTStrengthening Islamic banking funding is one of particular strategies in the Indonesian Islamic banking master plan for 2019-2024, as one of their expected outputs is to increase market share and customer satisfaction of Islamic banks. This study aims to identify influence of service quality...
Saved in:
| Main Authors: | , |
|---|---|
| 格式: | UMS Journal (OJS) |
| 语言: | eng |
| 出版: |
Muhammadiyah University Press
2021
|
| 主题: | |
| 在线阅读: | https://journals.ums.ac.id/index.php/jisel/article/view/15089 |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|