Influence of Service Quality Dimensions of Islamic Banks on Customer Satisfaction and Their Impact on Customer Loyalty

ABSTRACTStrengthening Islamic banking funding is one of particular strategies in the Indonesian Islamic banking master plan for 2019-2024, as one of their expected outputs is to increase market share and customer satisfaction of Islamic banks. This study aims to identify influence of service quality...

Бүрэн тодорхойлолт

-д хадгалсан:
Номзүйн дэлгэрэнгүй
Үндсэн зохиолчид: Afifah, Afifah, Kurniawati, Nurul Alfiah
Формат: UMS Journal (OJS)
Хэл сонгох:eng
Хэвлэсэн: Muhammadiyah University Press 2021
Нөхцлүүд:
Онлайн хандалт:https://journals.ums.ac.id/index.php/jisel/article/view/15089
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