Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial
Information technology has a major impact on knowledge-sharing activities. The combination of knowledge-sharing tools such as Web 2.0 and multimedia embodied in the use of tutorial videos on web-enabled online learning is the solution. The solution is expected to improve individual performance in so...
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Format: | UMS Journal (OJS) |
Language: | eng |
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Department of Industrial Engineering Universitas Muhammadiyah Surakarta
2021
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Online Access: | https://journals.ums.ac.id/index.php/jiti/article/view/14034 |
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author | Putro, Bramantiyo Eko Govindaraju, Rajesri |
author_facet | Putro, Bramantiyo Eko Govindaraju, Rajesri |
author_sort | Putro, Bramantiyo Eko |
collection | OJS |
description | Information technology has a major impact on knowledge-sharing activities. The combination of knowledge-sharing tools such as Web 2.0 and multimedia embodied in the use of tutorial videos on web-enabled online learning is the solution. The solution is expected to improve individual performance in solving troubleshooting problems. The model was developed which explained the relationship between knowledge sharing and individual performance in troubleshooting problems and identified the factors that influence it. The research data is obtained by distributing questionnaires online to Telkomsel service users who have experienced problems troubleshooting products or services. The conceptual model was tested based on 205 samples obtained online. From the test results, it can be seen that web-enabled online learning is effective because tacit knowledge sharing that occurs directly increases individual performance while the effect of explicit knowledge sharing is mediated by tacit knowledge sharing. The factors that drive knowledge-sharing activities can influence individual performance, namely trust, IT usage, and usability. |
format | UMS Journal (OJS) |
id | oai:ojs2.journals.ums.ac.id:article-14034 |
institution | Universitas Muhammadiyah Surakarta |
language | eng |
publishDate | 2021 |
publisher | Department of Industrial Engineering Universitas Muhammadiyah Surakarta |
record_format | ojs |
spelling | oai:ojs2.journals.ums.ac.id:article-14034 Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial Putro, Bramantiyo Eko Govindaraju, Rajesri tacit knowledge sharing; explicit knowledge sharing; troubleshooting performance; online video tutorial Information technology has a major impact on knowledge-sharing activities. The combination of knowledge-sharing tools such as Web 2.0 and multimedia embodied in the use of tutorial videos on web-enabled online learning is the solution. The solution is expected to improve individual performance in solving troubleshooting problems. The model was developed which explained the relationship between knowledge sharing and individual performance in troubleshooting problems and identified the factors that influence it. The research data is obtained by distributing questionnaires online to Telkomsel service users who have experienced problems troubleshooting products or services. The conceptual model was tested based on 205 samples obtained online. From the test results, it can be seen that web-enabled online learning is effective because tacit knowledge sharing that occurs directly increases individual performance while the effect of explicit knowledge sharing is mediated by tacit knowledge sharing. The factors that drive knowledge-sharing activities can influence individual performance, namely trust, IT usage, and usability. Department of Industrial Engineering Universitas Muhammadiyah Surakarta 2021-12-31 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://journals.ums.ac.id/index.php/jiti/article/view/14034 10.23917/jiti.v20i2.14034 Jurnal Ilmiah Teknik Industri; Vol. 20, No. 2, December 2021; 195 - 209 Jurnal Ilmiah Teknik Industri; Vol. 20, No. 2, December 2021; 195 - 209 2460-4038 1412-6869 eng https://journals.ums.ac.id/index.php/jiti/article/view/14034/7293 Copyright (c) 2021 Jurnal Ilmiah Teknik Industri http://creativecommons.org/licenses/by-sa/4.0 |
spellingShingle | tacit knowledge sharing; explicit knowledge sharing; troubleshooting performance; online video tutorial Putro, Bramantiyo Eko Govindaraju, Rajesri Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial |
title | Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial |
title_full | Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial |
title_fullStr | Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial |
title_full_unstemmed | Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial |
title_short | Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial |
title_sort | development of web enabled online learning effectiveness model based on online video tutorial |
topic | tacit knowledge sharing; explicit knowledge sharing; troubleshooting performance; online video tutorial |
topic_facet | tacit knowledge sharing; explicit knowledge sharing; troubleshooting performance; online video tutorial |
url | https://journals.ums.ac.id/index.php/jiti/article/view/14034 |
work_keys_str_mv | AT putrobramantiyoeko developmentofwebenabledonlinelearningeffectivenessmodelbasedononlinevideotutorial AT govindarajurajesri developmentofwebenabledonlinelearningeffectivenessmodelbasedononlinevideotutorial |