Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial

Information technology has a major impact on knowledge-sharing activities. The combination of knowledge-sharing tools such as Web 2.0 and multimedia embodied in the use of tutorial videos on web-enabled online learning is the solution. The solution is expected to improve individual performance in so...

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Main Authors: Putro, Bramantiyo Eko, Govindaraju, Rajesri
Format: UMS Journal (OJS)
Language:eng
Published: Department of Industrial Engineering Universitas Muhammadiyah Surakarta 2021
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Online Access:https://journals.ums.ac.id/index.php/jiti/article/view/14034
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author Putro, Bramantiyo Eko
Govindaraju, Rajesri
author_facet Putro, Bramantiyo Eko
Govindaraju, Rajesri
author_sort Putro, Bramantiyo Eko
collection OJS
description Information technology has a major impact on knowledge-sharing activities. The combination of knowledge-sharing tools such as Web 2.0 and multimedia embodied in the use of tutorial videos on web-enabled online learning is the solution. The solution is expected to improve individual performance in solving troubleshooting problems. The model was developed which explained the relationship between knowledge sharing and individual performance in troubleshooting problems and identified the factors that influence it. The research data is obtained by distributing questionnaires online to Telkomsel service users who have experienced problems troubleshooting products or services. The conceptual model was tested based on 205 samples obtained online. From the test results, it can be seen that web-enabled online learning is effective because tacit knowledge sharing that occurs directly increases individual performance while the effect of explicit knowledge sharing is mediated by tacit knowledge sharing. The factors that drive knowledge-sharing activities can influence individual performance, namely trust, IT usage, and usability.
format UMS Journal (OJS)
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institution Universitas Muhammadiyah Surakarta
language eng
publishDate 2021
publisher Department of Industrial Engineering Universitas Muhammadiyah Surakarta
record_format ojs
spelling oai:ojs2.journals.ums.ac.id:article-14034 Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial Putro, Bramantiyo Eko Govindaraju, Rajesri tacit knowledge sharing; explicit knowledge sharing; troubleshooting performance; online video tutorial Information technology has a major impact on knowledge-sharing activities. The combination of knowledge-sharing tools such as Web 2.0 and multimedia embodied in the use of tutorial videos on web-enabled online learning is the solution. The solution is expected to improve individual performance in solving troubleshooting problems. The model was developed which explained the relationship between knowledge sharing and individual performance in troubleshooting problems and identified the factors that influence it. The research data is obtained by distributing questionnaires online to Telkomsel service users who have experienced problems troubleshooting products or services. The conceptual model was tested based on 205 samples obtained online. From the test results, it can be seen that web-enabled online learning is effective because tacit knowledge sharing that occurs directly increases individual performance while the effect of explicit knowledge sharing is mediated by tacit knowledge sharing. The factors that drive knowledge-sharing activities can influence individual performance, namely trust, IT usage, and usability. Department of Industrial Engineering Universitas Muhammadiyah Surakarta 2021-12-31 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://journals.ums.ac.id/index.php/jiti/article/view/14034 10.23917/jiti.v20i2.14034 Jurnal Ilmiah Teknik Industri; Vol. 20, No. 2, December 2021; 195 - 209 Jurnal Ilmiah Teknik Industri; Vol. 20, No. 2, December 2021; 195 - 209 2460-4038 1412-6869 eng https://journals.ums.ac.id/index.php/jiti/article/view/14034/7293 Copyright (c) 2021 Jurnal Ilmiah Teknik Industri http://creativecommons.org/licenses/by-sa/4.0
spellingShingle tacit knowledge sharing; explicit knowledge sharing; troubleshooting performance; online video tutorial
Putro, Bramantiyo Eko
Govindaraju, Rajesri
Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial
title Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial
title_full Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial
title_fullStr Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial
title_full_unstemmed Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial
title_short Development of Web-Enabled Online Learning Effectiveness Model Based on Online Video Tutorial
title_sort development of web enabled online learning effectiveness model based on online video tutorial
topic tacit knowledge sharing; explicit knowledge sharing; troubleshooting performance; online video tutorial
topic_facet tacit knowledge sharing; explicit knowledge sharing; troubleshooting performance; online video tutorial
url https://journals.ums.ac.id/index.php/jiti/article/view/14034
work_keys_str_mv AT putrobramantiyoeko developmentofwebenabledonlinelearningeffectivenessmodelbasedononlinevideotutorial
AT govindarajurajesri developmentofwebenabledonlinelearningeffectivenessmodelbasedononlinevideotutorial