HALEY, R. I. (1985). Developing effective communication strategy: A benefitsegmentation approach. John wiley and Sons.
Lua i Stíl Chicago (17ú heag.)HALEY, Russell I. Developing Effective Communication Strategy: A Benefitsegmentation Approach. New York: John wiley and Sons, 1985.
Lua MLA (9ú heag.)HALEY, Russell I. Developing Effective Communication Strategy: A Benefitsegmentation Approach. John wiley and Sons, 1985.
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