Customer loyalty menumbuhkan dan mempertahankan kesetiaan pelanggan

Customer loyalty menumbuhkan dan mempertahankan kesetiaan pelanggan

Saved in:

Bibliographic Details
Main Author:	GRIFFIN, Jill
Other Authors:	YAHYA, Dwi Kartini [pnj], SUMIHARTI, Yati [ed], MEDYA, Ratri [ed], KRISTIAJI, Wisnu C. [ed]
Format:	Book
Language:	English
Published:	Jakarta Erlangga 2008
Edition:	Ed.Revisi dan Terbaru
Subjects:	KESETIAAN PELANGGAN CUSTOMER LOYALTY
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Influence of Service Quality Dimensions of Islamic Banks on Customer Satisfaction and Their Impact on Customer Loyalty
by: Afifah, Afifah, et al.
Published: (2021)

Achieving excellence through customer service: unggulbersaing melalui layanan pelanggan
by: TSCHOHL, John
Published: (2003)

Customer relationship management (manajemen hubungan pelanggan) concept and tools
by: BUTTLE, Francis
Published: (2007)

10 prinsip kepuasan pelanggan
by: IRAWAN, Handi
Published: (2003)

Analisis Minat Pembelian Secara Online Ditinjau dari Online Customer Review, Online Customer Rating dan Kualitas Website (Studi pada Mahasiswa Pengguna shopee.co.id)
by: Bayu Tri Cahya, et al.
Published: (2024)

Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar
by: SUPRANTO, J
Published: (1997)

PENGEMBANGAN DIMENSI KUALITAS LAYANAN E-BANKING DAN HUBUNGANNYA DENGAN KEPUASAN SERTA LOYALITAS KONSUMEN
by: Tan, Alfian, et al.
Published: (2014)

Melayani pelanggan kecewa: tetap efektif dalam kondisikesal/penerjemah Fiyanti Osman
by: MORGAN, Rebecca L
Published: (2001)

Pengaruh Lingkungan Kerja, Gaya Kepemimpinan Islami dan Kompensasi Terhadap Loyalitas Kerja Karyawan: Work Environment, Islamic Leadership Style, Compensation, Employee Loyalty
by: Ahmad Setiyono, et al.
Published: (2024)

Factors Influencing the Preference of Customers Towards Islamic Banking: Evidence from Malaysia
by: Dawami, Qosdan
Published: (2020)

Mengukur kepuasan pelanggan: panduan menciptakan pelayanan bermutu
by: GERSON, Richard F.
Published: (2001)

Customer service cara efektif memuaskan pelanggan
by: YOETI, H. Oka A
Published: (1999)

Customer: service excellence
by: MacNEILL, Debra J.
Published: (1994)

Hotel: customer service
by: YOETI, H. Oka A
Published: (1999)

Programming and customizing PICmicro microcontrollers
by: PREDKO, Myke
Published: (2002)

Programming and customizing the 8051 microcontroller
by: PREDKO, Myke
Published: (1999)

PERAN KELEMBAGAAN LOKAL ADAT DALAM PEMBANGUNAN DESA
by: Nasrul, Wedy
Published: (2013)

On becoming a customer-centric company: transformasi TELKOM menjadi perusahaan berbasis pelanggan
by: KARTAJAYA, Hermawan
Published: (2004)

Communicating with Asia: Understanding people and customs
by: IRWIN, Harry
Published: (1996)

Strategic customer alliances: strategi kemitraanpelanggan
by: BURNETT, Ken
Published: (1999)

Etika customer service.-- ed.1
by: KASMIR
Published: (2005)

LOYALTY OF MAXIMUS IN RIDLEY SCOTT’S GLADIATOR MOVIE (2000): AN INDIVIDUAL PSYCHOLOGICAL APPROACH
by: PERMANA , FUAD SIDDIQ
Published: (2011)

Customer service and support/layanan dan dukungan ke-pada pelanggan: penerapan strategi yang efektif
by: ARMISTEAD, Colin G.
Published: (1999)

ANALISIS TINGKAT BRAND LOYALTY PADA PRODUK SABUN MANDI CAIR MEREK LUX
by: PUTRI , RINI SETYA
Published: (2010)

ANALISIS TINGKAT BRAND LOYALTY PADA PRODUK SABUN LIFEBUOY DI DAERAH TAWANGMANGU
by: WIDYANINGRUM, RATRI
Published: (2010)

Relationship marketing: succesful startegies for the -age of the customer
by: McKENNA, Regis
Published: (1991)

PENGARUH TRUST IN A BRAND TERHADAP BRAND LOYALTY PADA KONSUMEN SABUN MANDI LIFEBOY
by: SULISTYO, DANI
Published: (2011)

Revolutionizing The Halal Food Industry: The Crucial Role of Green Halal Supply Chain in Pakistani Companies - A Compelling Theoretical Framework
by: Junejo, Safiullah, et al.
Published: (2023)

FRODO’S LOYALTY REFLECTED IN PETER JACKSON’S THE LORD OF THE RINGS TRILOGY (2001-2003): AN INDIVIDUAL PSYCHOLOGICAL APPROACH
by: HANDAYANI , CATUR SRI
Published: (2010)

DESIGN AND ANALYSIS OF CHASSIS FRAME FOR CHOPPER-STYLE MOTORCYCLE
by: Rahmadi, Apri, et al.
Published: (2024)

Kaizen strategies for customer care (kepedulian padapelanggan)/penterjemah Alexander Sindoro
by: WELLINGTON, Patricia
Published: (1998)

Agile product development for mass customization: howto develop and deliver products for mass ...
by: ANDERSON, David M
Published: (1997)

Dealing with your bank: how to assert yourself as a pa-ying customer
by: CAIN, Brian
Published: (1999)

Delivering costumer service: how to win a competitiveedge through managing customer relationships...
by: PAYNE, Shelia
Published: (1999)

Behavioral Accounting Review For Non-Performing Customer Reporting : Case Baitul Maal Wattamwil
by: Putri, Della Sabrina Indah, et al.
Published: (2023)

An Introduction to social gerontology aging and the life course
by: QUADAGNO, Jill
Published: (1999)

Secondary analysis of survey data
by: KIECOLT, K. Jill
Published: (1985)

ANALISIS PENGARUH BUDAYA ORGANISASI TERHADAP CUSTOMER PERSPECTIVE DALAM BALANCED SCORECARD (Studi Empiris Terhadap Perbankan Di Wilayah Kerja Bank Indonesia Surakarta)
by: SUPRIYADI, STEFANUS
Published: (2007)

Menumbuhkan ide-ide kritis
by: NUGROHO, Heru
Published: (2001)

A first look at communication theory.-- Ed.6
by: Griffin, EM
Published: (2008)

Web Analytics

Cannot write session to /tmp/vufind_sessions/sess_7vbbebmftgltbs3q9rv2ocmg55