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|a IND
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|2 22
|a 658.812
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| 100 |
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|a GRIFFIN, Jill
|
| 245 |
|
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|a Customer loyalty
|b menumbuhkan dan mempertahankan kesetiaan pelanggan
|c Jill Griffin; penerjemah Dwi Kartini Yahya; editor Yati Sumiharti et.al.
|
| 250 |
|
|
|a Ed.Revisi dan Terbaru
|
| 260 |
|
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|a Jakarta
|b Erlangga
|c 2008
|
| 300 |
|
|
|a xv, 238 p.;
|b bib.; ill.;
|c 24 cm
|
| 650 |
|
|
|a KESETIAAN PELANGGAN
|
| 650 |
|
|
|a CUSTOMER LOYALTY
|
| 700 |
|
|
|a YAHYA, Dwi Kartini [pnj]
|
| 700 |
|
|
|a SUMIHARTI, Yati [ed]
|
| 700 |
|
|
|a MEDYA, Ratri [ed]
|
| 700 |
|
|
|a KRISTIAJI, Wisnu C. [ed]
|
| 942 |
|
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