Customer relationship management (manajemen hubungan pelanggan) concept and tools
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | Indonesian |
| Published: |
Malang
Bayumedia
2007
|
| Edition: | Ed.1 |
| Series: | Marketing
|
| Subjects: | |
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MARC
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| 100 | |a BUTTLE, Francis |9 12628 | ||
| 245 | |a Customer relationship management (manajemen hubungan pelanggan) |b concept and tools |c Francis Buttle; penerjemah Arief Subiyanto | ||
| 250 | |a Ed.1 | ||
| 260 | |a Malang |b Bayumedia |c 2007 | ||
| 300 | |a xxii, 432 p.; |b bib.; ill.; |c 25 cm | ||
| 440 | |a Marketing | ||
| 650 | |a MANAJEMEN HUBUNGAN PELANGGAN |9 12629 | ||
| 650 | |a CUSTOMER RELATIONSHIP |9 12630 | ||
| 700 | |a SUBIYANTO, Arief [pnj] | ||
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