Customer relationship management (manajemen hubungan pelanggan) concept and tools
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | Indonesian |
| Published: |
Malang
Bayumedia
2007
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| Edition: | Ed.1 |
| Series: | Marketing
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| Subjects: | |
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| Physical Description: | xxii, 432 p.; bib.; ill.; 25 cm |
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| ISBN: | 9789793323039 |