GRYNA, F. M., CHUA, R. C., & DeFEO, J. A. (2007). Juran's quality planning and analysis for enterprise quality (Ed.5.). McGraw-Hill.
Cita Chicago (17th ed.)GRYNA, Frank M., Richard C.H CHUA, i Joseph A. DeFEO. Juran's Quality Planning and Analysis for Enterprise Quality. Ed.5. Boston: McGraw-Hill, 2007.
Cita MLA (9th ed.)GRYNA, Frank M., et al. Juran's Quality Planning and Analysis for Enterprise Quality. Ed.5. McGraw-Hill, 2007.
Atenció: Aquestes cites poden no estar 100% correctes.