APA (7th ed.) Citation

KASMIR. (2005). Etika customer service.-- ed.1. RajaGrafindo Persada.

Chicago Style (17th ed.) Citation

KASMIR. Etika Customer Service.-- Ed.1. Jakarta: RajaGrafindo Persada, 2005.

MLA (9th ed.) Citation

KASMIR. Etika Customer Service.-- Ed.1. RajaGrafindo Persada, 2005.

Warning: These citations may not always be 100% accurate.