EVANS, J. R., & LINDSAY, W. M. (2002). The management and control of quality.-- ed.5. South-Western Thomson Learning.

EVANS, James R., and William M. LINDSAY. The Management and Control of Quality.-- Ed.5. Australia: South-Western Thomson Learning, 2002.

EVANS, James R., and William M. LINDSAY. The Management and Control of Quality.-- Ed.5. South-Western Thomson Learning, 2002.