Delivering costumer service: how to win a competitiveedge through managing customer relationships...

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Bibliographic Details
Main Author: PAYNE, Shelia
Format: Book
Language:English
Published: Hongkong Grolier International 1999
Series:Grolier Business Library
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Campus A

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Call Number: B168.7782
Prefix: 2 A261.3452
Prefix: 3 Q608.3830
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Item 9 summary 1
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Item 10 summary 1
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Copy 1 (volume 1, issue 1) Item in Library Place a Hold
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Copy 9 (volume 3, issue 1) On Reserve - Ask at Circulation Desk
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Copy 10 (volume 3, issue 2) On Order Recall This
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Campus C

Holdings details from Campus C
Call Number: C507.4587
M682.2943
Prefix: 8 S565.9776
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Copy 2 (volume 1, issue 2) Item in Library Place a Hold
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Copy 4 (volume 2, issue 0) Invoiced Recall This
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Copy 7 (volume 2, issue 3) Uncertain Place a Hold
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Campus B

Holdings details from Campus B
Call Number: Prefix: 2 I241.8035
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Copy 12 (volume 4, issue 0) On Order Recall This
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