Delivering costumer service: how to win a competitiveedge through managing customer relationships...
Saved in:
Main Author: | PAYNE, Shelia |
---|---|
Format: | Book |
Language: | English |
Published: |
Hongkong
Grolier International
1999
|
Series: | Grolier Business Library
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Achieving excellence through customer service: unggulbersaing melalui layanan pelanggan
by: TSCHOHL, John
Published: (2003) -
Relationship marketing: succesful startegies for the -age of the customer
by: McKENNA, Regis
Published: (1991) -
Customer service and support/layanan dan dukungan ke-pada pelanggan: penerapan strategi yang efektif
by: ARMISTEAD, Colin G.
Published: (1999) -
Strategic customer alliances: strategi kemitraanpelanggan
by: BURNETT, Ken
Published: (1999) -
Customer relationship management (manajemen hubungan pelanggan) concept and tools
by: BUTTLE, Francis
Published: (2007)