Dyfyniad APA

PAYNE, S. (1999). Delivering costumer service: How to win a competitiveedge through managing customer relationships.. Grolier International.

Dyfyniad Arddull Chicago

PAYNE, Shelia. Delivering Costumer Service: How to Win a Competitiveedge Through Managing Customer Relationships.. Hongkong: Grolier International, 1999.

Dyfyniad MLA

PAYNE, Shelia. Delivering Costumer Service: How to Win a Competitiveedge Through Managing Customer Relationships.. Grolier International, 1999.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.