Cita APA (7th ed.)

PICKERING, P., MARIS, M. [., & HUTAURUK, D. P. (2001). How to manage conflict: Kiat menangani konflik.--ed.3/penerje-mah Masri Maris.-- ed.3. Erlangga.

Cita Chicago (17th ed.)

PICKERING, Peg, Masri [pnj] MARIS, i Deborah P. HUTAURUK. How to Manage Conflict: Kiat Menangani Konflik.--ed.3/penerje-mah Masri Maris.-- Ed.3. Jakarta: Erlangga, 2001.

Cita MLA (9th ed.)

PICKERING, Peg, et al. How to Manage Conflict: Kiat Menangani Konflik.--ed.3/penerje-mah Masri Maris.-- Ed.3. Erlangga, 2001.