Melayani pelanggan kecewa: tetap efektif dalam kondisikesal/penerjemah Fiyanti Osman
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Jakarta
PPM
2001
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| Series: | Pedoman Praktis No.20
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| Subjects: | |
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| 245 | |a Melayani pelanggan kecewa: tetap efektif dalam kondisikesal/penerjemah Fiyanti Osman | ||
| 260 | |a Jakarta |b PPM |c 2001 | ||
| 300 | |a xiv, 85 p.; ill.; 21 cm | ||
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| 650 | |a HUBUNGAN PELANGGAN, MANAJEMEN PEMASARAN | ||
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