GASPERSZ, V. (2001). Total quality management. Gramedia Pustaka Utama.
Chicago Style (17th ed.) CitationGASPERSZ, Vincent. Total Quality Management. Jakarta: Gramedia Pustaka Utama, 2001.
MLA引文GASPERSZ, Vincent. Total Quality Management. Gramedia Pustaka Utama, 2001.
警告:這些引文格式不一定是100%准確.