GASPERSZ, V. (2001). Total quality management. Gramedia Pustaka Utama.
Chicagoスタイル(17版)引用形式GASPERSZ, Vincent. Total Quality Management. Jakarta: Gramedia Pustaka Utama, 2001.
MLA(9版)引用形式GASPERSZ, Vincent. Total Quality Management. Gramedia Pustaka Utama, 2001.
警告: この引用は必ずしも正確ではありません.