Customer service and support/layanan dan dukungan ke-pada pelanggan: penerapan strategi yang efektif
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Jakarta
Elex Media Komputindo
1999
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| Series: | Times management
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| Subjects: | |
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| Physical Description: | ix, 319 p.; bib.; ind.; 23 cm |
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| ISBN: | 9796376040 |