ALBRECHT, K., & ZENKE, R. (1985). Service America: Doing business in the new economy. Dow Jones-Irwin.
芝加哥风格引文ALBRECHT, Karl, 与 Ron ZENKE. Service America: Doing Business in the New Economy. Homewood: Dow Jones-Irwin, 1985.
MLA引文ALBRECHT, Karl, 与 Ron ZENKE. Service America: Doing Business in the New Economy. Dow Jones-Irwin, 1985.
警告:这些引文格式不一定是100%准确.