Style de citation APA (7e éd.)

ALBRECHT, K., & ZENKE, R. (1985). Service America: Doing business in the new economy. Dow Jones-Irwin.

Style de citation Chicago (17e éd.)

ALBRECHT, Karl, et Ron ZENKE. Service America: Doing Business in the New Economy. Homewood: Dow Jones-Irwin, 1985.

Style de citation MLA (9e éd.)

ALBRECHT, Karl, et Ron ZENKE. Service America: Doing Business in the New Economy. Dow Jones-Irwin, 1985.