APA-viite (7. p.)

ALBRECHT, K., & ZENKE, R. (1985). Service America: Doing business in the new economy. Dow Jones-Irwin.

Chicago-viite (17. p.)

ALBRECHT, Karl, ja Ron ZENKE. Service America: Doing Business in the New Economy. Homewood: Dow Jones-Irwin, 1985.

MLA-viite (9. p.)

ALBRECHT, Karl, ja Ron ZENKE. Service America: Doing Business in the New Economy. Dow Jones-Irwin, 1985.