APA (7th ed.) Citation

ALBRECHT, K., & ZENKE, R. (1985). Service America: Doing business in the new economy. Dow Jones-Irwin.

Chicago Style (17th ed.) Citation

ALBRECHT, Karl, and Ron ZENKE. Service America: Doing Business in the New Economy. Homewood: Dow Jones-Irwin, 1985.

MLA (9th ed.) Citation

ALBRECHT, Karl, and Ron ZENKE. Service America: Doing Business in the New Economy. Dow Jones-Irwin, 1985.