Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Jakarta
Rineka Cipta
1997
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| Subjects: | |
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| Physical Description: | x, 294 p.; 21 cm |
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| ISBN: | 9789796869978 |