APA (7. basım) Alıntı

FISHER, J. E. (1994). Telephone skill at work. Business One Irwin.

Chicago Style (17. basım) Atıf

FISHER, Judith E. Telephone Skill at Work. Burr Ridge: Business One Irwin, 1994.

MLA (9th ed.) Atıf

FISHER, Judith E. Telephone Skill at Work. Business One Irwin, 1994.