FISHER, J. E. (1994). Telephone skill at work. Business One Irwin.
Chicagoスタイル(17版)引用形式FISHER, Judith E. Telephone Skill at Work. Burr Ridge: Business One Irwin, 1994.
MLA(9版)引用形式FISHER, Judith E. Telephone Skill at Work. Business One Irwin, 1994.
警告: この引用は必ずしも正確ではありません.