APA (7th ed.) Citation

FISHER, J. E. (1994). Telephone skill at work. Business One Irwin.

Chicago Style (17th ed.) Citation

FISHER, Judith E. Telephone Skill at Work. Burr Ridge: Business One Irwin, 1994.

MLA (9th ed.) Citation

FISHER, Judith E. Telephone Skill at Work. Business One Irwin, 1994.