APA aipamena

WELLINGTON, P., & SINDORO, A. [. (1998). Kaizen strategies for customer care (kepedulian padapelanggan)/penterjemah Alexander Sindoro. Interaksara.

Chicago Style aipamena

WELLINGTON, Patricia, and Alexander [pent] SINDORO. Kaizen Strategies for Customer Care (kepedulian Padapelanggan)/penterjemah Alexander Sindoro. Jakarta: Interaksara, 1998.

MLA aipamena

WELLINGTON, Patricia, and Alexander [pent] SINDORO. Kaizen Strategies for Customer Care (kepedulian Padapelanggan)/penterjemah Alexander Sindoro. Interaksara, 1998.