TOTAL QUALITY MANAGEMENT & BESTERFIELD, D. H. (1995). Total quality management. Prentice Hall.
Chicago Style (17th ed.) CitationTOTAL QUALITY MANAGEMENT and Dale H. BESTERFIELD. Total Quality Management. London: Prentice Hall, 1995.
MLA引文TOTAL QUALITY MANAGEMENT and Dale H. BESTERFIELD. Total Quality Management. Prentice Hall, 1995.
警告:這些引文格式不一定是100%准確.