APA citiranje

TOTAL QUALITY MANAGEMENT & BESTERFIELD, D. H. (1995). Total quality management. Prentice Hall.

Chicago Style (17th ed.) Citation

TOTAL QUALITY MANAGEMENT and Dale H. BESTERFIELD. Total Quality Management. London: Prentice Hall, 1995.

MLA citiranje

TOTAL QUALITY MANAGEMENT and Dale H. BESTERFIELD. Total Quality Management. Prentice Hall, 1995.