TOTAL QUALITY MANAGEMENT & BESTERFIELD, D. H. (1995). Total quality management. Prentice Hall.
Chicago-čujuhus (17. p.)TOTAL QUALITY MANAGEMENT juo Dale H. BESTERFIELD. Total Quality Management. London: Prentice Hall, 1995.
MLA-čujuhus (9. p.)TOTAL QUALITY MANAGEMENT juo Dale H. BESTERFIELD. Total Quality Management. Prentice Hall, 1995.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.