TOTAL QUALITY MANAGEMENT & BESTERFIELD, D. H. (1995). Total quality management. Prentice Hall.
Chicagoスタイル(17版)引用形式TOTAL QUALITY MANAGEMENT , Dale H. BESTERFIELD. Total Quality Management. London: Prentice Hall, 1995.
MLA(9版)引用形式TOTAL QUALITY MANAGEMENT , Dale H. BESTERFIELD. Total Quality Management. Prentice Hall, 1995.
警告: この引用は必ずしも正確ではありません.