APA način citiranja (7. izdanje)

TOTAL QUALITY MANAGEMENT & BESTERFIELD, D. H. (1995). Total quality management. Prentice Hall.

Čikaški stil citiranja (17. izdanje)

TOTAL QUALITY MANAGEMENT i Dale H. BESTERFIELD. Total Quality Management. London: Prentice Hall, 1995.

MLA način citiranja (9. izdanje)

TOTAL QUALITY MANAGEMENT i Dale H. BESTERFIELD. Total Quality Management. Prentice Hall, 1995.