APA-viite (7. p.)

TOTAL QUALITY MANAGEMENT & BESTERFIELD, D. H. (1995). Total quality management. Prentice Hall.

Chicago-viite (17. p.)

TOTAL QUALITY MANAGEMENT ja Dale H. BESTERFIELD. Total Quality Management. London: Prentice Hall, 1995.

MLA-viite (9. p.)

TOTAL QUALITY MANAGEMENT ja Dale H. BESTERFIELD. Total Quality Management. Prentice Hall, 1995.