TJIPTONO, F., & DIANA, A. (1995). Total quality management. Andi Offset.
Chicago Style (17th ed.) CitationTJIPTONO, Fandy, and Anastasia DIANA. Total Quality Management. Yogyakarta: Andi Offset, 1995.
MLA引文TJIPTONO, Fandy, and Anastasia DIANA. Total Quality Management. Andi Offset, 1995.
警告:這些引文格式不一定是100%准確.