APA (7th ed.) Citation

TJIPTONO, F., & DIANA, A. (1995). Total quality management. Andi Offset.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy, and Anastasia DIANA. Total Quality Management. Yogyakarta: Andi Offset, 1995.

MLA (9th ed.) Citation

TJIPTONO, Fandy, and Anastasia DIANA. Total Quality Management. Andi Offset, 1995.

Warning: These citations may not always be 100% accurate.